Facilitation means “to assist or elevate.” When a meeting, retreat, or conference is crucial to an organization’s potential, a professional facilitator offers the client structure and ensures a gathering that creates consensus, energizes the group, and yields significant results. As an experienced corporate executive, trained facilitator through The Institute of Cultural Affairs, and trained focus group moderator through Burke Institute, April Goyer partners with organizations to achieve superior results from their important meetings.

Types of Facilitation and Typical Clients

  • Strategic Planning: The organization needs to define a common goal and move toward it collectively by identifying and prioritizing strategies.
  • Executive Retreat: The top management team needs to explore sensitive issues, develop stronger working relationships, improve leadership skills, or make key decisions.
  • Board Retreat or Meeting: A board needs to align members and key staff around crucial objectives and initiatives.
  • Issue Processing: An organization or team needs to resolve a critical issue.
  • Action Planning: A team has been given a strategic direction or goals and needs to determine a process for achieving them.
  • Team Building and Development: A team needs to develop the relationships and routines that lead to greater collaboration and maximum results.
  • Business Planning: A business wants to progress to its next level of success and needs to develop and implement a growth plan.

Group Facilitation Process

The following process is used to help the organization fully define and accomplish their goals for their retreat, strategy session, or conference:

  • An initial consultation is conducted between the facilitator and the organizer or sponsor, to clarify the client’s key objectives for the meeting, retreat, or conference and to explore format options.
  • A facilitation proposal is created that describes each step in the meeting process and the appropriate tools to help the client achieve the best possible outcomes.
  • Pre-work is completed that involves the facilitator connecting with meeting participants to surface issues that could help or hinder the event.
  • A final facilitation design is examined with the client, adjusted, and agreed to by all parties.
  • The facilitator conducts the meeting and works closely with the client to manage the flow of events, navigate inevitable glitches, and produce synergy.
  • A meeting report is prepared that documents all decisions and action items.
  • A summary discussion is conducted between the facilitator and the client where next steps are reviewed. Because facilitation is not a stand-alone event, the facilitator works with the client in a coaching and consulting capacity as appropriate, to help the organization achieve desired outcomes.

Complimentary ConsultationIf you would like more information, click here to register for a Complimentary Consultation. This is a preliminary telephone discussion conducted in the convenience of your own office or home. During the 45-minute session, we will talk about what you want to accomplish in your company, organization, or event and how my services can help you do that. I will also answer any questions that you have.